Privacy policy

Last updated: February 25, 2026

Les Produits Biofresh operates this online store and website to provide you with a simple, secure, and personalized shopping experience (hereinafter the “Services”). Our store is powered by Shopify, which enables us to manage and improve these Services. 

This Privacy Policy explains how we collect, use, and protect your personal information when you browse our site, make a purchase, or contact us. 

By using our Services, you agree to the practices described in this policy. 

 

Personal Information Collected 

We may collect the following information:

• Contact information: name, address, phone number, email address 
• Payment information: credit/debit cards, transaction details 
• Account information: login credentials, preferences
• Browsing data: IP address, device, website behavior
• Purchase history: products viewed, added to cart, or purchased
• Communications: messages sent to our customer service team 

How we collect this information 

We collect your data: 

• directly when you use our website or place an order 
• automatically through cookies and similar technologies 
• through Shopify and our technical partners 
• through certain marketing partners 

 

How We Use Your Information 

We use your information to: 

• process your orders and payments 
• manage your account and preferences 
• improve your user experience 
• personalize products and recommendations 
• send marketing communications (if you consent) 
• ensure security and prevent fraud 
• comply with our legal obligations 

 

Sharing Information 

We may share your data with: 

• Shopify (store hosting and operation) 
• our vendors (payment, shipping, technical support) 
• our marketing partners (targeted advertising, if applicable) 
• legal authorities, if required 

 

Shopify and Your Data 

Our store is hosted by Shopify, which may process some of your data to ensure the proper functioning of the Services and to improve them. 

To learn more: 

👉 https://privacy.shopify.com/fr 

 

Cookies and Similar Technologies 

We use cookies to: 

• improve navigation 
• analyze website usage 
• personalize your experience 
• display relevant ads 

You can change your cookie preferences in your browser. 

 

Data Retention 

Your information is retained only for as long as necessary to: 

• provide our services 
• comply with our legal obligations 
• resolve any disputes 

 

Your Rights 

Depending on where you live, you may: 

• access your data 
• request that it be corrected or deleted 
• request that it be transferred 
• object to certain uses (such as marketing) 

To exercise your rights: 

📧 info@shopbiofresh.ca 

 

Security 

We implement security measures to protect your information. However, no system is completely secure. 

 

Children's Data 

Our services are not intended for minors. We do not knowingly collect data from children. 

 

International Transfers 

Your data may be transferred and processed outside your country, including via Shopify or our partners. 

 

Changes 

We may modify this policy at any time. The most recent version will always be available on this page.